Collect Formli submissions via text conversations
How it works
The Textbot feature increases Formli engagement by transforming an online form into a text conversation. Using Textbot, you can send your Formli as a text to multiple people at once, making it an easy way to spread your message.
This guide will help you generate a unique phone number and send your first Formli as a Textbot.
Setup Guide
First have a Formli with blocks that are ready to be sent. See here
Step 1 - Generate your Textbot number
- Go to
Account Settings
- Click
Textbot Settings
- Click
Generate New Number
to get a new 10-digit code number - Your new number will appear on the right side of the screen under "Active Numbers"
Your generated phone numbers will always be in the account settings. The same number will be used whenever you send texts from Formli. If you have more than one number, texts will be randomly distributed across them all.
Step 2 - Send your Formli as a text
- Select a Formli you want to send via text
- Click
…More
, thenEdit settings
- Select
Textbot
- Add one or more recipient numbers
- Click
Send Texts
-
Confirm
to send
7. Done! The text(s) will be sent in a jiffy!
Certain blocks will show up differently in a text conversation
Blocks that will be sent as a conversation:
- multiple choice
- data fields
- content only
Blocks that will be sent with a link to complete:
- free response
- payment or donation
- yes / no
learn more here
Textbot conversations happen automatically. All replies will be sent to the outbox. You can learn more about the outbox here.
Related Guides
Sending Formli as a SMS Action